Terms of Service

ONE Degree Studio provides Design and Engineering services, including but not limited to:

• Brand Identity & Visual Design
• Website Design & Development (React, WordPress, Shopify)
• AI Automation & Custom Tooling
• E-commerce Solutions & Shopify Plus
• Digital Marketing & SEO
• Ongoing Support & Maintenance

All services are governed by a written proposal or Statement of Work ("SOW") agreed prior to commencement.

We commit to professional care and industry best practices throughout all engagements. You agree to:

• Provide lawful, accurate content, copy, and instructions
• Respond to feedback requests within agreed timeframes
• Not request deliverables that infringe third-party intellectual property
• Nominate a single point of contact for approvals and communication

Project delays caused by late client feedback or approvals may affect timelines and are not our responsibility.

Fees are fixed and agreed in writing before any work commences. Standard payment structure:

• 50% deposit required before project kickoff
• 50% balance due on project completion, prior to final delivery
• Projects over $5,000 may instead be billed 50% at kickoff, 25% at the mid-point review and 25% at launch, as set out in the proposal
• Invoices are due within 14 days unless agreed otherwise
• Late payments incur 1.5% monthly interest after 30 days

Ownership of all final deliverables transfers to the Client only upon receipt of full payment. We reserve the right to pause work on overdue accounts.

Upon full payment of all fees:

• Final deliverables (design files, code, content) become the Client's property
• Third-party assets (fonts, stock images, licensed libraries) remain subject to their original licenses

ONE Degree Studio retains the right to display completed work in our portfolio, case studies, and marketing materials unless specifically agreed otherwise in writing.

Working files, source documents, and internal tooling remain our property unless explicitly included in the project scope.

Each project includes a defined number of revision rounds specified in the SOW. Additional revisions beyond the agreed scope are billed at our standard hourly rate.

Scope changes (new features, additional pages, redesigned sections) requested after project commencement will be quoted and billed separately as a change order. We will not begin out-of-scope work without written approval.

We apply reasonable industry-standard security safeguards to any client data shared during an engagement. We never sell, rent, or disclose personal data to third parties without consent, except as required by law.

For full details, see our Privacy Policy.

To the fullest extent permitted by Australian Consumer Law, ONE Degree Studio's total liability for any claim arising from a project is limited to the total fees paid by the Client for that project.

We are not liable for indirect, consequential, or loss-of-revenue damages arising from the use or inability to use our deliverables, unless caused by our gross negligence or wilful misconduct.

Either party may terminate the engagement with 14 days written notice. Upon termination:

• Work completed to date is invoiced at the agreed rate
• The deposit is non-refundable once work has commenced
• Completed deliverables are transferred to the Client upon payment of outstanding amounts