Privacy Policy
Last updated: 14 May 2026
Your privacy matters. This policy explains how ONE Degree Studio collects, uses, stores, and protects your personal information in compliance with Australian Privacy Law and, where applicable, GDPR.
We may collect the following categories of personal information:
- Contact details — name, email address, phone number, company name
- Project data — briefs, files, feedback, and communications you share with us
- Technical data — IP address, browser type, pages visited, time on site (via Google Analytics)
- Payment data — processed securely by third-party providers; we do not store card details
We collect information only when you voluntarily contact us, book a call, or engage our services.
We use your personal information to:
- Deliver and manage our services to you
- Respond to enquiries and provide quotes
- Send project updates and invoices
- Improve our website and service offerings
- Meet legal and contractual obligations
We never sell your personal data to third parties.
Where GDPR or UK GDPR applies, we process your data under one or more of the following bases:
- Contractual necessity — to deliver services you have engaged us for
- Legitimate interests — to operate and improve our business
- Legal obligations — to comply with applicable laws
- Consent — where required, such as for marketing communications
We may share your data with trusted third-party service providers who assist us in running our business, including:
- Google Analytics (website analytics)
- Google Workspace (email and document management)
- Stripe or similar (payment processing)
- Vercel (hosting infrastructure)
All third parties are required to handle your data in accordance with applicable privacy laws. We do not disclose your data to unrelated parties without your explicit consent.
We retain personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Typically:
- Client project data: 7 years (Australian tax/legal requirements)
- Enquiry data (non-converting): 12 months
- Analytics data: 26 months (Google Analytics default)
You may request earlier deletion at any time (see Your Rights below).
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion ("right to be forgotten")
- Withdraw consent at any time (where processing is consent-based)
- Lodge a complaint with a supervisory authority (e.g. OAIC in Australia)
To exercise your rights, contact us at: hello@onedegree.studio
We apply industry-standard technical and organisational safeguards to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our systems use HTTPS encryption, access controls, and regular security reviews. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
Some of our third-party service providers operate globally. Where data is transferred outside Australia or the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions. By using our services, you consent to such transfers.
We use cookies and similar technologies to analyse site traffic and improve user experience. For full details on how we use cookies and how to manage your preferences, see our Cookie Policy.
We may update this Privacy Policy as laws, regulations, or our practices evolve. Material changes will be noted with an updated "Last updated" date at the top of this page.
ONE Degree Studio
Ulverstone, Tasmania, Australia
hello@onedegree.studio
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